Product Manager - SAAS

Mumbai   |   Full Time

Pepper ( is building India’s largest content marketplace that brings companies and content creators together to scale up content creation processes across 10 content verticals and 150+ content categories, 40+ content verticals, and 40+ global languages. Over the past 3 years, we’ve worked with brands like Adobe, upGrad, Swiggy, Dunzo, BusinessWorld, Digit,, Rapido, BookMyShow, UrbanClap, Yatra, Bewakoof, YourStory, Bharat Matrimony, and 300+ other brands. We have over 30,000+ writers and graphic designers who have applied to Pepper so far, who form part of the ‘Pepper Cloud’.


We are on the path to building a global on-demand content marketplace platform that allows for collaboration, discovery, and upskilling for all our creators. Now we are in a rapid expansion phase to enter into more content service offerings, engage a wide spectrum of content creators and at the same time, scale up our existing services. 


We’re looking for someone who is enthusiastic, comfortable with uncertainty, flexible, great with people and isn’t afraid to roll up their sleeves and get their hands dirty. Every day is an opportunity to bring your vision to life, and to expand, learn, and grow. No idea is left unconsidered. No voice is left unheard.

Job Brief

At Pepper Content, A Product Manager on the Content Ops platform, you’ll get a front row seat to building an industry-first platform which enables teams to manage their entire content workflow from a single place. The role requires you to work with the design, marketing and engineering teams to build a product our customers would spend a majority of their day on. You’d also be responsible for key business objectives and will work closely with our client engagement teams.


 Job Responsibilities:


  • Understand users as well as broader business needs for content operation workflows and design intelligent solutions.

  • Set ambitious, time-sensitive, and achievable product and business goals.

  • Curate the roadmap needed to deliver on key business goals for the platform.

  • Build alignment across product teams, cross-functional team leads and the leadership team.

  • Partner with Engineering, Data Science and Design to execute, test and scale platform features. 

  • Communicate concisely and influence outcomes.

  • Challenge the status quo and inspire people to transform our product.

The ideal candidate must have - 

  • 3 - 6 years of product management experience.

  • 2+ years of experience with online marketplaces, or SaaS or workflow software

  • Demonstrated track record of product innovation and ability to influence teams

  • Passion for building great user experiences based on qualitative and quantitative data coupled with product intuition

  • Radical thinking paired with strong, tenacious execution. Ability to envision a world different than the status quo and articulate and drive a clear path to get us there

  • Detail orientation 

  • Prior experience with content marketplaces or content operations is a plus but not required

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