Senior Design Manager

Mumbai   |   Full Time

Pepper ( is building India’s largest content marketplace that brings companies and content creators together to scale up content creation processes across 10 content verticals and 150+ content categories, 40+ content verticals, and 40+ global languages. Over the past 3 years, we’ve worked with brands like Adobe, upGrad, Swiggy, Dunzo, BusinessWorld, Digit,, Rapido, BookMyShow, UrbanClap, Yatra, Bewakoof, YourStory, Bharat Matrimony, and 300+ other brands. We have over 30,000+ writers and graphic designers who have applied to Pepper so far, who form part of the ‘Pepper Cloud’.


We are on the path to building a global on-demand content marketplace platform that allows for collaboration, discovery and upskilling for all our creators. Now we are in a rapid expansion phase to enter into more content service offerings, engage a wide spectrum of content creators and at the same time, scale up our existing services. Watch this video to learn about Pepper’s Design Category and some of our past work here.


We’re looking for someone who is enthusiastic, comfortable with uncertainty, flexible, great with people, understands our technical vision, and isn’t afraid to roll up their sleeves and get their hands dirty. Every day is an opportunity to bring your vision to life, and to expand, learn, and grow. No idea is left unconsidered. No voice is left unheard.


We are looking at getting someone to maintain and improve the quality of deliverables in the Design Category at Pepper by owning all factors affecting it. This would involve the curation of freelance designers of all types and setting up a review framework for the designers and their submissions.


Job Responsibilities:

  • Manage the curation of the best freelance designers from the application pool
  • Set up application review parameters
  • Build and manage review system of day to day submissions
  • Ensure visual communication and brand standards are met
  • Ensure optimum performance of selected designers
  • Redressal of freelancers with unsatisfactory submissions
  • Manage the creative process from concept to completion
  • Understand client requirements and come up with an implementation plan
  • Update and maintain internal databases of designs, photography, and video
  • Reduce customer churn due to quality issues

The ideal candidate must - 

  • 4 or more years of experience in the digital marketing or design industry
  • Strong experience in managing highly fluid work environments and in managing multiple at the same time.
  • Graphic designing experience (preferably)
  • Have a strong product and process affinity
  • Have strong knowledge and be able to put across ideas and guide the overall design communication language
  • Positive thinking problem solver; flexible about all actions
  • Solid foundation in the deployment of scalable, low-latency, and highly efficient operational processes.
  • Team player, an ability to work cooperatively with the other engineers.
  • Stronghold on various developments in tech, industry, and other related fields for business, marketing, and product long-term initiatives.
  • Ability to make quick decisions in high-pressure environments with limited information.

Submit Your Application

You have successfully applied
  • You have errors in applying